Refund policy

Thank you for shopping at the Kombuchade Factory Direct Online Store. We appreciate your business and want to ensure your satisfaction with our products. Please take a moment to review our return policy.

Returns: As a small business, we currently do not offer refunds or exchanges. We understand that circumstances may arise where a return is necessary, and we appreciate your understanding as we work towards enhancing our services.

Money Back Guarantee (Future): We aim to provide you with the best experience, and in the future, we plan to introduce a money-back guarantee to further ensure your satisfaction. Stay tuned for updates on this exciting improvement.

If you have any questions or concerns about your order, please don't hesitate to contact our customer support team at [orders@kombuchade.com]. We value your feedback and are here to assist you in any way we can.

Thank you for choosing the Kombuchade Factory Direct Online Store.

Sincerely,

Team Kombuchade